TERMS & CONDITIONS

These Terms and Conditions govern your use of LuxoraTrends.com and the purchase of any products from our website. By accessing or using our site, you agree to comply with all the following terms.

1. General Overview

By using LuxoraTrends.com, you agree to all policies stated herein. Please read them carefully before placing an order.
We currently deliver only to customers located in the USA.

2. Pricing and Payment

• All product prices are listed in USD ($) and include GST and any additional charges.

• Payments must be completed via the available secure checkout options.

• Discounts, coupons, and promotional offers cannot be combined unless specifically mentioned.

3. Order Processing and Confirmation

• Orders are typically processed within 1-3 business days for 80% of cases.

• An order is considered confirmed once payment is successfully received and a confirmation email or SMS is sent.

• Luxora Trends reserves the right to cancel any order in case of:

  • Inventory issues

  • Pricing or listing errors

  • Suspected fraud or high-risk transactions

4. Shipping Policy

• Estimated Delivery Time (USA): 4-8 business days

• Orders are dispatched from our partner warehouses with trusted shipping providers.

• Shipping timelines may vary slightly due to:

  • Weather conditions

  • Courier service delays

  • Local delivery issues (e.g., incorrect address or missed delivery)

• Shipping charges (if applicable) are non-refundable.

5. Return & Refund Policy

Luxora Trends ensures strict quality control. However, in case of any issue:

• Returns are accepted within 7 days of delivery if the item is:

  • Defective

  • Incorrect

• The customer must provide photo/video proof and submit a return request via email or WhatsApp.

• Refunds are processed within 7-10 business days after return approval.

• Refunds will not be processed if:

  • Product is used or damaged by the customer

  • Return request is raised after 7 days

6. Exchange Policy

• Exchange is allowed only for:

  • Size mismatch

  • Defective items

• Requests must be initiated within 7 days of delivery.

• Exchange is subject to stock availability.

• In case the required size or product is unavailable, refund may be offered.

7. Digital Products

• Digital goods (e.g., downloadable items, services) are non-returnable and non-refundable, unless a technical fault is verified by our support team.

8. Intellectual Property

• All website content including designs, images, logos, and product information is the exclusive intellectual property of Luxora Trends.

• Unauthorized use, reproduction, or copying of content is strictly prohibited.

9. Limitation of Liability

• Luxora Trends shall not be held responsible for any indirect, incidental, or consequential damages arising from product usage, delivery delays, or website access issues.

10. Governing Law

These terms shall be governed and interpreted in accordance with the laws of India. All disputes shall be subject to jurisdiction of courts in Bareilly, Uttar Pradesh, India.

11. Contact Us

For any questions or support, feel free to contact our team:

📧 Email: founder@luxoratrends.com
📞 Phone/WhatsApp: +91-8218730152

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